Q1. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.Also Western Union.
Q2.Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
Q3. How about your delivery time?
A: Generally, it will take 1 to 7 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q4. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q5. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q6: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ; 2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
Q7: If we can’t find a required product on website,how can we do?
A: You can contact us and tell us OEM part number,we will check for you.
Q8. What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. we can pack the goods in branded boxes after getting your authorization letters.
About the choice of American standards and Chinese (European) standards
An important distinction is that the American standard turn signal is red, and the Chinese (European) standard turn signal is yellow; The American standard is that the product is produced according to the American traffic vehicle regulations, and the Chinese standard is that the product is produced according to the Chinese (European) traffic vehicle regulations. If you do not know how to choose, please provide your vehicle VIN and vehicle photo to us, we will confirm for you.
About receiving details
Dear customer, because the lamps are fragile products, in a few cases, they are damaged because the logistics is too violent, please open the package before signing for a detailed inspection, if you find damage, please refuse to sign for, and ask the logistics carrier to issue a "proof of damage", and then provide our damaged product pictures, keep the outer packaging of the products, and contact us in time to deal with;
